Contact Us
Please Fill in Form for any Query
Milk and Honey Ltd. Return & Refund Policy
At Milk and Honey Ltd., we take great pride in offering high-quality cosmetics, skincare, and beauty products. Due to the nature of our products, all sales are final, and we do not offer refunds or exchanges on any purchases.
Health & Hygiene Policy
For health and hygiene reasons, we cannot accept returns or issue refunds on the following items, including but not limited to:
Skincare products
Cosmetics
Beauty tools
Opened or used products
Damaged or defective items
Damaged or Defective Items
If you receive a damaged or defective product, please contact our customer service team within 5 working days of receiving your order. Be sure to include a detailed description and photos of the damaged item. We will assess the issue, and if approved, we may offer a replacement or store credit at our discretion.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been shipped. Please ensure your shipping address is correct at checkout. If your package is missing, we recommend contacting the shipping carrier directly. We will provide your tracking number upon request.
By making a purchase on our website, you acknowledge and agree to this No Refund Policy. If you have any questions, please reach out to our support team at milkanhoneyy@gmail.com.